FAQ

PRODUCT AVAILABILITY                                    

Uncommon Rocks makes every effort to ensure that all of the merchandise we feature is in stock. In the event that an item becomes out of stock after your order is submitted, we will ship the rest of the items in your order and send you an email indicating that one of your selected items is out of stock. We will ship the item when it is back in stock or issue a refund on the item.

ORDER CHANGES / CANCELLATIONS              

To serve you better, Uncommon Rocks will begin to process your order immediately after you click the PAY NOW button. Because our system processes orders immediately, we are unable cancel an order once it is submitted.  

If you moved or you misspelt your address, don’t worry!  Please contact us immediately.  You address can be corrected before your order is shipped.